Customer reviews

Loved by homeowners and pros.

Real reviews from Ora FacePass owners across the country.

4.7
56 reviews
5
45 · 80%
4
8 · 14%
3
2 · 4%
2
1 · 2%
1
0 · 0%
  1. December 24, 2025

    Heavy snow, freezing rain, none of it has slowed the deadbolt down. Auto relock means I never wonder if I locked up before bed. Game-changing for a forgetful person like me.

    Joshua N.
    Worcester, MA
    FP02
  2. December 21, 2025

    Property manager here — installed FP02 on three rental units. Tenants love it, turnover is easier, and I can revoke codes instantly when leases end. ROI was three months.

    Victoria M.
    Richmond, VA
    FP02
  3. December 15, 2025

    Custom built home with European mortise hardware throughout. FP03 was the only smart lock that fit without retrofitting the door. App is genuinely good, not an afterthought.

    Ethan I.
    Boise, ID
    FP03
  4. December 8, 2025

    The peace of mind from auto relock is hard to overstate. My anxiety about leaving the door unlocked is just gone now. Build quality feels closer to commercial-grade than residential.

    Allison K.
    Omaha, NE
    FP06
  5. December 5, 2025

    Four months in, still impressed. The face unlock works through fogged-up glasses on rainy mornings. Google Home integration was plug and play.

    Gregory L.
    Hickory, NC
    FP01
  6. December 3, 2025

    Bought it because of the auto lock feature and stayed for the build quality. Heavy, solid, and the motor is powerful and fast. My wife thought it was overkill until she got used to never needing keys. However, needed more instructions in the operations guide on the privacy lock feature, it wasn't explained well, I had to call customer support to figure it out.

    Christopher H.
    Knocksville, TN
    FP01
  7. November 26, 2025

    Kids are six and nine — both enrolled, both come home from school and walk straight in. No more hiding keys under planters. The activity log is reassuring for working parents.

    Madeline B.
    Des Moines, IA
    FP02
  8. November 21, 2025

    Restored an old craftsman with original mortise locks. FP03 honored the look while adding twenty-first century features. Honestly the only smart lock I'd consider for this kind of house.

    Trevor H.
    Asheville, NC
    FP03
  9. November 16, 2025

    The facial recognition does the work for you. Coming home with two armfuls of groceries and watching the door unlock and re-lock itself never gets old.

    Bianca P.
    Reno, NV
    FP02
  10. November 10, 2025

    Survived a Rochester winter, salt, and slushy boots tracking across the threshold. Lock is still smooth, face scan is still instant. Battery has been impressively consistent.

    Jonathan R.
    Rochester, NY
    FP01

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